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BPO Executive
IT

BPO Executive

1 Description of the job

A BPO executive handles business-process work for a company, such as customer calls, chat support, data entry, claims and back-office tasks.

  • Answer customer calls, chats and emails
  • Process orders, claims or data
  • Meet quality and time targets

2 Skills required

Communication (English / Hindi) Computer skills Typing Listening Patience Teamwork Shift flexibility

3 Opportunities available in the market

BPOs hire large numbers of 12th pass and graduates, with international and domestic processes.

  • BPO / call-centre companies
  • Banks, telecom and e-commerce service teams
  • IT-enabled services providers

4 Salary range

Fresher (0–2 yrs)₹1.8 – 3 LPA≈ ₹15K – ₹25K / month
Mid-level (3–8 yrs)₹3.2 – 5 LPA≈ ₹27K – ₹42K / month
Senior / specialist₹5 – 9 LPA≈ ₹42K – ₹75K / month

Indicative only. These ranges are estimates compiled from general industry knowledge and public pay surveys, not audited figures. Actual pay depends on the employer, city, qualification, certifications and experience. Check current job listings before deciding.

5 Job openings — which states have more

#StateMain hubsDemand
1 Karnataka
Bengaluru, Mysuru, Mangaluru
Bengaluru, Mysuru, Mangaluru
High demand
2 Maharashtra
Mumbai, Pune, Nagpur
Mumbai, Pune, Nagpur
High demand
3 Delhi NCR
Delhi, Gurugram, Noida
Delhi, Gurugram, Noida
High demand

Indicative ranking of where employers and training institutions in this field are concentrated — not an official count of vacancies. Check the National Career Service portal (ncs.gov.in) and the government job portal for current openings.

Government job portal: National Career Service (ncs.gov.in)

Current openings — BiharCareer

No jobs foundNo jobs are available for this role right now. Use the search links above or check back soon.
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