A customer care executive answers customers' questions and complaints by phone, chat or email and solves problems for a company.
BPO, telecom, banking, e-commerce and travel firms hire large numbers of 12th pass and graduate freshers.
Indicative only. These ranges are estimates compiled from general industry knowledge and public pay surveys, not audited figures. Actual pay depends on the employer, city, qualification, certifications and experience. Check current job listings before deciding.
| # | State | Main hubs | Demand |
|---|---|---|---|
| 1 | Maharashtra Mumbai, Pune, Nagpur |
Mumbai, Pune, Nagpur | High demand |
| 2 | Karnataka Bengaluru, Mysuru, Mangaluru |
Bengaluru, Mysuru, Mangaluru | High demand |
| 3 | Delhi NCR Delhi, Gurugram, Noida |
Delhi, Gurugram, Noida | High demand |
Indicative ranking of where employers and training institutions in this field are concentrated — not an official count of vacancies. Check the National Career Service portal (ncs.gov.in) and the government job portal for current openings.
Government job portal: National Career Service (ncs.gov.in)